As a facilitator, Doug delivers training in an engaging manner – ensuring participants get the most of out of the learning experience. In workshops the focus is on delivering a change in behaviours, skills and knowledge that can be applied back in the workplace. He has the ability to explain complex, new and different concepts in a way that both makes sense and also challenges accepted paradigms.
The skill that sets Doug apart from other training professionals is his ability to use his 30+ years of vocational experience to bring concepts to life. It’s the stories teamed with practical examples and problem solving discussions that help participants develop a level of understanding to support real, positive workplace changes. Doug has worked in a broad range of industries from front line positions to executive roles accountable for; Marketing, Finance and Operations.
For behavioural change to be significant and enduring coaching needs to be approached as an exercise in assisted discover. The art in doing this is to balance when to facilitate discussion compared to challenge coachees reality. Achieving this balance involves building mutual trust, respect and rapport between all involved.
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Doug’s ability to ask deep questions to create awareness in group processes drives creative thinking balanced aginst the reality of the environment.
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Doug’s move from regional executive at a Big 4 bank to independent facilitator was drive by a deep desire to support others to reach their potential. This underlying motivation has shaped a career that created meaningful change in 100’s of individuals and their organisations over the last 12 years.
Doug has customized 100’s of training programmes to align to specific businesses policies, procedures, terminology, vision, mission, values and strategies.
The end result being a workshop that has the look and feel of a bespoke learning experience for participants.
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Understanding strategy answers the broad, high level question of why we do what we do. When people understand the why, they are more committed to the what and how involved in their day to day work.
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